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security tips

General Security Tips

  • Retrieve mail promptly; send and other sensitive documents _ a secure mailbox.
  • Shred private documents: receipts, __, bank statements, etc. Sign __ for online statements to __ theft of paper documents.
  • Review your credit report __ least once a year. __ your credit activity and the reporting agencies of suspicious activity or significant __ to your credit score.
  • Keep all your information __-__-_ with Great Western Bank. _ includes your current phone __, mailing address, and email _.&_;

Online Security Tips

  • Do not use your _ security number as part __ your username and/or password.
  • If your Great Western username/password includes your social number, please change it __ contacting your local branch/banker __ contact our customer service _ at 1-800-952-2043.
  • Change your usernames and _ regularly and use combinations __ letters (capital and lower _), numbers, and special characters ( example, *, #, !).
  • Do not use the _ username and/or password for accounts. Protect your passwords.
  • Do not write them _ or share them with _. Protect your answers to security questions.
  • Select questions and provide __ that are easy for to remember, but hard others to guess.
  • Do not write down _ security questions or answers __ share them with anyone.
  • If you have selected questions on other websites, using the same questions __ protect your Great Western online or mobile banking .
  • Please note that we _ never ask you to __ answers to your security _ via email.
  • Use secure websites for __ and shopping.
  • Shop with merchants you _ and trust.
  • Make sure Internet purchases secured with encryption to __ your account information.
  • Look for “secure transaction” __: for example, a lock _ in the lower right _ corner of your web __ window, or “https://...” in address bar of the __. The “s” indicates “secured” means the web page _ encryption.
  • Always log off from _ banking and any website using your credit or card, or other sensitive _.
  • If you cannot log , quit your browser to __ any potential unauthorized access __ your account information.
  • Close your browser when are not using the .
  • Be cautious when using _ hotspots and consider your __-__ auto-connect settings. 

Email Security Tips

  • Be wary of suspicious _.
  • Never open attachments, click __ links, or respond to _ from suspicious or unknown __.
  • If you receive a email that you think __ a phishing attempt, do respond or provide any _.
  • If you have inadvertently _ to a phish email _ personal or account information, __ 1-800-952-2043.

Mobile Banking Security Tips

When you use a _ device for browser or _- account access, keep these _ in mind:

  • Use the keypad lock __ phone lock function on _ mobile device when it __ not in use. These _ password-protect your device to _ it more difficult for __ else to view your _. Also, be sure to your device in a _ location.
  • Frequently delete text messages _ your financial institution, especially _ lending, discarding, or selling _ mobile device.
  • Never disclose via text __, phone call, or email _ personal or financial information, _ account numbers, passwords, Social number, or birthdate. Great __ Bank will never send _ text message to your _ device asking you for _ type of information.
  • If you lose your _ device or change your _ phone number, remove the number from your mobile __ profile by contacting your branch/banker or call Great __ customer service at 1-800-952-2043.

Applications (“Apps”) are programs can download to your _ device. Apps that let monitor your finances and __ certain transactions are increasing __ popularity.

  • To ensure the safety __ your personal and account _, download mobile apps only _ reputable sources. We encourage to download the most _ versions of our apps keep them updated. The Western ebanking app is _ through the App Store®, __ Google Play™ or at Amazon Appstore.
  • For your security, sign when you finish using Great Western ebanking app _ than just closing it.
  • If you have suspicions the authenticity of the Western Bank ebanking app, _ your account through our _ banking site at m.GreatWesternBank.com.

Computer Security Tips

  • Use a current web __. View a list of supported browsers here.
  • Avoid downloading programs from __ sources.
  • Keep your computer operating _ up-to-date to ensure the __ level of protection.
  • Install a personal firewall __ your computer.
  • Install, run, and update _ antivirus, anti-spyware, and other software.
  • Beware of malware infections __ drive-by downloads. Drive-by downloads happen after visiting a _ or vulnerable website, viewing __ email message, or clicking __ a deceptive pop-up window. __ is malicious software that __ installed on your computer _ harmful intent. Malware, for , can capture your login _ and other personal data. of malware include spyware, _, viruses, etc.
  • The best way to __ yourself from malware is __ exercise caution before installing on your computer or __ email attachments. Here are _ important precautions:
    • Only install applications and from well-known, trustworthy companies.
    • Make sure your computer __ free of viruses/spyware and up-to-date anti-virus and anti-spyware installed.
    • Keep your operating system browser up-to-date with the _ security updates and patches.
  • Set your browser preferences __ block pop-ups, which can __ inappropriate content or have _ intentions.
  • Back up all sensitive _ from your old computer _ you discard and erase hard drive.
  • Change your wireless network __ password as well as default SSID (name used __ identify your network). Don’t _ your SSID and consider encryption on your network.
  • Turn your computer off when it’s not in . Don’t leave it in mode.
  • Conduct online banking activities __ secure computers only. Public _ (computers at Internet cafes, _ centers, etc.) should be _ with caution, due to _ use and possible tampering. _ banking activities and viewing __ downloading documents (statements, etc.) _ only be conducted on _ computer you know to __ safe and secure.
  • Make sure your computer and plug-ins are current. _ downloading an update to _ computer program, first go __ the company’s website to __ the update is legitimate.

App Store is a __ mark of Apple Inc. __ is a trademark of _ Inc.

Great Western ebanking Agreement