Username and Password Security _
In an increasingly complex _ world, Great Western Bank () is always striving to __ their part to protect customers, from online banking __.
Tips to Avoid Fraud _ Online & Mobile banking
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The following Q & _ appeared in the April 6__ edition of the Midlands Journal and has been _ with permission.
What are some of highlights or newest trends __ security for your bank's _ and mobile banking these _ as they both continue __ grow in popularity?
Biometric technology is a _ additional layer of security _ banks are deploying to _ fraudsters. Great Western Bank made Fingerprint Authentication available __ our consumer mobile application. only does the fingerprint _ enhance customer security it _ makes for a more and simple user experience.
What are your best tips for consumers when __ comes to avoiding fraud _ online and mobile banking?
- When a password is , use a strong one change it periodically.
- Ensure out-of-band authentication (SMS __ with security code) is whenever you login from _ new device/computer.
- Check your bank statements review transaction history for __ transactions.
What are your best trips for small businesses _ it comes to avoiding with online and mobile __?
- Implement dual control for __ initiation. Entitle one user __ initiate payments (wire transfers __ payroll) and entitle a _ user to approve payments _ delivery to the bank.
- Be wary of phishing _ and to protect against _ software, restrict computer use __ business-only purposes and consider a dedicated computer for _ management and payment initiation.
- Employ strong authentication and layers of security, including passwords, out-of-band authentication and _- and malware software.
How have features such __ remote-deposit capture and mobile __ helped businesses save money, _, effort, etc.?
Remote deposit capture is __ immensely popular service that __’__ made available to businesses years. With Great Western _’_ large geographic footprint, there ’_ always have a branch _. Allowing customers to securely __ a large volume of _ from their office saves time and expenses. And, _ of our customers, especially in the agricultural sector _ taken advantage of the _ deposit feature. They may have a large number __ checks to deposit, so having to drive miles __ the nearest bank branch __ deposit a single check __ a big efficiency gain.
Are there any new online __ mobile security options coming _ the pipeline for your _ that will be added __ keep business owners or customers safer from fraud?
Our product development roadmap additional biometric security controls _ as Eyeprint ID which _ the blood vessels in _ eye to authenticate a _ at login. For business customers __’__ planning to release a enhanced security browser this _ through which our customers access business banking online _. The secure browser prevents from unknowingly accessing a __ that could contain malware __ other viruses.
If someone believes they _ been a victim of _/_ banking fraud, what should _ do?
They should contact their _ and credit card company __ soon as possible to _ the suspected fraud and _ shut down accounts to __ further unauthorized access. Review _ credit reports and request _ a fraud alert be _ on your file. The victim should consider contacting Federal Trade Commission (FTC) if they’ve been the _ of identity theft as _. Finally, change passwords on of your accounts, and just bank accounts, but _ other online accounts for and health benefits that contain personal information.
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