Online Statements FAQ

An online statement is __ electronic version of your __ paper statement. There is __ charge for online statements.

If you are not enrolled in online statements, can sign up within Western ebanking online or _ banking.

Desktop or Mobile Browser: www.GreatWesternBank.com and sign into _ Great Western ebanking account. _ the Online Statements option _ the Additional Services dropdown _. Review the disclosure agreement, _ enter the validation code click "I Accept" to to the disclosure. You _ then be directed to Online Statements screen where can click the Delivery _ button to select if want your statements delivered paper or electronically. Please _: A paper statement fee apply.

Mobile App: Log into Great Western ebanking mobile , then navigate to the _ section and select Online . Review the disclosure agreement, _ enter the validation code click "I Accept" to to the disclosure. You _ then be directed to Online Statements screen where can click the Delivery _ button to select if want your statements delivered paper or electronically. Please _: A paper statement fee apply.

Online Statements can be _ within Great Western ebanking __ a desktop, mobile browser __ through the mobile app.

Desktop or Mobile Browser: www.GreatWesternBank.com and sign into _ Great Western ebanking account. _ the Online Statements option _ the Additional Services dropdown _. Then, click the PDF _ to view the statement. some account types, there _ also be an option __ view the statement in __ HTML format.

Mobile App: Log into Great Western ebanking mobile , then navigate to the _ section and select Online . Then, click the PDF _ to view the statement. some account types, there _ also be an option __ view the statement in __ HTML format.

To change the delivery for your account(s), log _ Great Western ebanking online __ through the mobile app. on Online Statements within Additional Services dropdown menu _ online banking or the _ section of the mobile . Once the Online Statement _ is displayed, click on green Delivery Preferences icon __ the left side of screen. Then, select if would like the delivery set to either "Paper" __ "Electronic" for your account(s). _ click Save. Changes will __ into effect immediately.

Yes. If you are __ existing Online Statement user you open a new Western Bank account, you _ need to access the _ Statement tool in order __ have the delivery preference you new account set __ be delivered electronically. After click on "Online Statements" __ within the Additional Services menu within online banking __ within the More section __ the mobile app, your __ will automatically be set __ for online statements. 

If you would like __ have the delivery preference this new account set __ paper instead, you can __ so at any time. __ change the delivery preference you account(s), log into Western ebanking online or __ the mobile app. Click __ Online Statements within the Services dropdown menu within _ banking or the More __ of the mobile app. _ the Online Statement screen __ displayed, click on the Delivery Preferences icon on left side of the _. Then, select if you like the delivery preference to either "Paper" or "" for your account(s). Then Save. The change will __ into effect the next day. 

Statements and notices for account types, with the _ of Safe Deposit Box, eligible for online statements.

Yes, as soon as _ online statement is available, will be notified via . The email address used your online statements notification __ the email address that __ listed within the My section of Great Western .

To update your email __, click on the My link in the upper hand corner of online __ or the Settings gear _ at the top of More section within the _ app. Click the edit _ next to Primary Email __ make an update.

Yes. If the delivery is set to "Paper" any accounts, history will __ available electronically as well.

Statement history will build _ time and will be _ for up to 24 _.

In addition to having option to download your _ or notice as a document, you will also _ the option to view _ statement in an HTML _.

Features of the HTML _ include the ability to _ the statement (by selecting _ + F on your ) as well as access __ Account Reconciliation Calculator by the small calculator icon __ the right-hand side of _ screen.

Please note: The HTML _ will be available for and savings account statements _.

Yes. Statements can be on a desktop or _ any mobile device. You _ two options for downloading _ online statements.

First, you can click PDF icon located next __ the line item you like to download. Please _: on a mobile device, may need to scroll __ the right or turn _ phone to landscape mode the PDF icon to _. The PDF will then and you will have option to download the to your device.

Second, you can also your statement by checking box next to one __ multiple statements on the side of your screen. _ selected, click the down icon located next to green Delivery Preferences button __ the top of your _. If you selected multiple , you will then be _ with the option to _ download/export the selected documents __ one PDF or as PDFs. Once you make _ selection and click "Export," will then be able __ download the PDF to _ device.

Please note: if you attempting to download a using the mobile browser __ an iPhone device, the _ option will work best.

Online Statements do not __ check images. You can _ images of checks you _ written off of your __ on the Account History _ within your Great Western profile, either online or the mobile app. If would like to view _ of checks that you _ deposited into your account, __ encourage you to use Great Western ebanking mobile '_ mobile check deposit feature. _ deposited via the mobile deposit feature can be _ in the History section __ the Check Deposit tab. _ check deposit history is _ for up to six _.

If you would like images included in your _ statements, please contact your branch for more information.

Yes. A reconcilation calculator __ available for any documents _ are available in HTML _ (checking and savings account only). To access the calculator, click on the _ icon next to the _ you would like to __. Once the HTML version __ the statement is displayed, on the small calculator _ located on the right-hand _ of your screen. The calculator can be viewed __ both a desktop or _ device. For a better on a mobile device, __ recommend that you use landscape mode by holding _ device horizontal rather than .

Yes. As a Great __ ebanking user, you can access to your online and notices for specific to what's called an Party. Interested Parties do need to be Great __ ebanking users. Interested Parties be set up beginning __ June 30, 2021.

To grant access to __ Interested Party, click the _ icon next to the Parties section of Online within either online banking __ the mobile app. Click __ add an Interested Party, _ enter the user's name __ well as email address, will also be the _'_ username. Then, click the Account link to grant user access to specific .

The newly added Interested will then receive an with a link to for access to the _. The users will be to choose a password __ well as to select questions to allow them __ reset their own password, __ needed. Interested Parties will _ be asked to accept disclosure upon their first . After that, Interested Parties _ be able to access statements and notices they _ been granted access to.

Once registered, Interested Parties log in to the _ by visiting https://www.estatements.io/GreatWesternBank .

Once registered, Interested Parties log in to the _ by visiting https://www.estatements.io/GreatWesternBank .

Interested Parties can reset own password by visiting ._.__/_ and clicking on the "_ forgot my password" link. _ will then be asked __ enter their username and _ one of the security _ they set up during .

The Interested Party's username __ their email address. If user's email address has __, the user will need __ be set up as _ new Interested Party under new email address.

If you have additional _ regarding online statements, you give us a call __ Email: info@gwb-online.com, send us a _ email within Great Western online or contact your branch.